From Technology in Tunis...to a Wireless WSIS

Emmanuel.K. Bensah Jr. has 59 followers on Google Buzz

Friday, April 03, 2009

Survived One Day off Facebook!

I thought I wouldn't be able to do it, but I have. You see, it helps if you're already naturally lazy like myself. It means, then, that you won't feel that but arsed to open another browser to open Facebook in it.

If you're wondering why I just couldn't open facebook in another tab in Opera, it is that when you do, you cannot input data to submit on the wall and whatnot. Eventually, you're left with opening the application in another browser.

This naturally makes it easier for one to wean oneself off it. Coupled with atavastic laziness, you're onto a winner, baby!

In all seriousness, managed to stretch the day off facebook to today--if only for a short while.

Meanwhile, my work on Sunday World newspaper has been held in abeyance for a while as they work on re-launching the format of their paper.

I haven't produced an article in two weeks and am getting withdrawal symptoms! But I am getting ideas, some of which include:

  • cyber-crime

  • regional integration & technology

  • Pan-African network (satellite)

  • cyber-crime!


  • On cyber-crime, there's quite a lot of it going on off-late, what with the Chinese spy network news of last week. I cannot help but wonder whether that kind of illegality will get that much worse as the information society becomes more sophisticated.

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    Emmanuel.K. Bensah Jr. has 59 followers on Google Buzz

    Thursday, July 10, 2008

    Vodafone’s Purchase of Ghana Telecom: Matters Arising


    The 70% acquisition by Vodafone of state-owned Ghana Telecom may be a done-and-dusted deal, subject only now to parliamentary approval in the august house. There are, however, serious issues arising that merit some consideration.

    First of all, one would have to be from Mars not to know that this is an election year. After the announcement was made in 2006 to privatise, why is it only now that the putative sale has gone through, some five months before general elections? Secondly, despite the fact that there was a breather after France Telecom and Portugal Telecom were rejected some months back, at what point did Vodafone up and decide to make the bid, which, if we believe the opposition, was a non-starter, on account of the fact that there were other bidders ready to pay more than the $960million?

    In December 2007, Kenya, where Vodafone operates as a mobile operator under Vodafone Kenya, was in the concluding stages of privatising state-owned Telkom Kenya, with the winning bidders France Telecom taking control by 21 December, 2007. The uncanny similarity of an opaque bidding process coupled with a privatisation so close to general elections makes for an explosive coincidence that is so serious it’s not funny. One might be tempted to think that this has nothing to do with Vodafone, till we read that an offshore-registered company by the name of Mobitelea was offered an opportunity to acquire 25% of Vodaphone Kenya Limited at the same price Vodafone had acquired them. This prompted civil society groups in Kenya to argue that “the privatisation of Telkom Kenya cannot…be deemed regular until the true picture of its ceding of [mobile provider] Safaricom shares to Vodafone Kenya is unravelled and rectified.”

    Here, there is little proof that anything irregular has gone on despite the manner in which the sale went through so quickly, but reading the *Financial Times* account of the sale was sufficient to prompt speculation that given that the country is experiencing a budget deficit, the government might have seen a sale so close to the election as an opportunity to make amends around the economy.

    Practices elsewhere
    Still, whilst Kenya can talk about Vodafone Kenya bidding for a part of Safaricom, Ghana cannot even talk about a Ghanaian consortium ready to buy GT. This is one of the unique things about this privatisation. The online encyclopaedia Wikipedia tells us that Vodafone has three networks in the Middle East and Africa that are majority-owned: Egypt, Qatar and now Ghana. In the first case, state-owned Telecom Egypt owns 45% of Vodafone Egypt. In the Qatari case, Vodafone went in as a mobile operator, securing a 45% stake in Qatar Telecom, the Middle Eastern country’s second mobile licence provider. When we come to Ghana, a significant 70% was not only at stake, but also of our state-owned provider, prompting one to wonder why such a high figure, and why the land-line provider? Reports in the Ghanaian media indicate that Globacom had also made a bid, but had to settle for second best through a mobile service.

    Questions Unanswered
    Those are not the only questions. Reports in the media suggest that the minority’s concern was that Vodafone comes in as a strategic investor with little experience in landline provision. That it is setting up new services in New Zealand, where Vodafone also operates, that look like landlines and mobile lines combined should not be sufficient to assuage our fears of how it will manage our broadband services, national fibre optic system, and others. What of our national security? There is anecdotal evidence of our state security – BNI -- monitoring landlines; how far will the security services go in allowing a mobile provider with plenty of capital to share the monitoring of our landlines? Thirdly, all mobile providers have had to pass through GT for their operations. Now that Vodafone’s acquisition is semi-complete, will Vodafone’s supreme interest be in the regulation of the other providers, or a rough-and-ready competitor alongside them? Will the lines be indefinitely blurred on all these issues?

    Making Gmail Safer
    The London-based Guardian newspaper reports that Google is out to make life easier for all of us—at least those using gmail.com. Though the service has not been wholly rolled out yet, the new feature aims to make using sending and receiving emails through gmail a safe experience, especially for those using Firefox and Internet Explorer 7. The official Gmail blog says that “at the bottom of your inbox, you’ll see information about the time of the last activity on your account and whether it’s still open in another location.” There is also a link that will show “Recent activity”, indicating when and how you logged on (either POP3 or Mobile), as well as your IP address. It will also enable you sign out of all sessions remotely.

    I can say from personal experience that many a time, I’ve been able to simultaneously access my gmail account through the computer at work; through my mobile phone through ONETOUCH’s GPRS; as well as through an external device that can connect to the internet. It’s even possible to open two pages in gmail, where you can compose a message in one, and view incoming mails in another. This new system might clearly put paid to such practices which can only be the boon to a potential scammer.

    I can say for Yahoo that when you log into messenger online, it indicates to all of your friends that you are “mobile”. Anytime I have tried to access it on my work computer, I’ve had a prompt warning that I am logged in elsewhere. Such 2.5G services of GPRS enable us do more than we could ever dreamt of…

    …including MMS on ONETOUCH
    Given the discussions over the acquisition of Ghana Telecom, it was very easy for one to speculate that the bad service that ONETOUCH was providing was due to sabotage. That calls to the 24/7 hotline produced a degree of mendacity or ignorance by the call-service people that there was nothing wrong with the network only went to fuel speculation that sabotage was in the works. We may never know what caused ONETOUCH to provide customers with irregular service from the beginning of July up to a few days ago until they tell us. What I can say, though, is that despite the irregular service, which included the signals being at their very lowest, and beeps from phones that there was “no service”, the multi-media messaging service seemed to start working at that same time!

    I know only because when I took my sim card from my phone to put in another one, I received a message asking me to accept “multimedia settings”, which I reluctantly did. Deciding to test the waters, I sent my other GPRS-enabled ONETOUCH number an MMS. Within minutes, it had been sent, and I had received it on the other number. This was rather ironic, considering the ONETOUCH network itself was working poorly. Still, not one to complain too much, I tried again, and again. The MMS does work now. Contrary to the promotions that had gone out a couple of months ago about free MMS, which spun mendacity to its highest when it claimed that the servers were down, when in actual fact, the system had not been set up properly, the promotions that came with July have revealed a promising ONETOUCH user experience—provided we can make those calls!

    US airports lose more than 12,000 laptops a week
    Whether you believe this information to be hyped up by computer manufacturer Dell or not, bottom line is that according to a survey by the Ponemon Institute, around 637,000 laptops are lost every year at US airports. The report maintains that “close to 10,278 laptops are reported lost every week at 36 of the largest US airports, and 65% of those lost are not reclaimed.”

    Dell has used this data to launch a security service that uses technologies such as Global Positioning System (GPS) tracking to recover lost laptops. Furthermore, the US Federal Trade Commission has produced a leaflet “Keeping Laptops From Getting Lost or Stolen”. A website is also available to this effect: http://www.OnGuardOnline.gov

    ENDs

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    Emmanuel.K. Bensah Jr. has 59 followers on Google Buzz

    Tuesday, December 04, 2007

    Global ICTs: The Silent Development Revolution

    (as appeared in last Sunday's edition of Sunday World: http://www.sundayworldonline.com):
    Global ICTs—The Silent Development Revolution

    By E.K.Bensah II

     

    When the American poet and musician Gil Scott-Heron wrote the poem "The Revolution Will Not Be Televised", he perhaps got it right with regard to the development of ICTs in the context of the World Summit on Information Society (WSIS).

     

    Before 2005, WSIS had assumed an unclear UN process that had little practical connection to development. Now, it is virtually impossible to talk about the World Summit on Information Society (WSIS) without talking about the Millennium Development Goals (MDGs).

     

    When world leaders met at the UN in 2000 to draw up the MDGs, one of the goals was to achieve universal primary education. Given that education is, in essence, a passport to one's future and opening up of possibilities for any child, UNESCO has led the way of hosting seminars on Knowledge Societies in the Context of WSIS. For UNESCO, its vision of knowledge societies is based on four principles: freedom of expression; quality education for all; universal access to information and knowledge; and respect for cultural and linguistic diversity. UNESCO is far from the only UN agency involved in the WSIS process, but its role as one of the pre-cursors of the WSIS is moot.

     

    Despite the critical involvement of UN agencies, such as FAO and UNDP at WSIS, it is clear for many observers that the Second Phase of the World Summit on Information Society (WSIS) that took place from 16-18 November in the Tunisian capital, Tunis, was disappointing. It certainly was for civil society organizations (CSOs) who, after an alleged stabbing of a French journalist, were denied by the Tunisian authorities to hold a Citizens Summit on WSIS. For others, however, one of the more concrete things, to have emerged from the whole summit was the Massachusetts Institute of Technology (MIT)-sponsored One Laptop Per Child (OLPC), going for one hundred dollars.

     

    The brainchild of the Professor Nicholas Negroponte of MIT, the lime-green laptop is made of rubber, so that when it closes, it will be sealed to protect it from environments, such as harsh environment in northern Kenya. It can be powered by a retractable crank that can be used to generate 10 minutes of power for every one minute of cranking up the machine.

     

    Negroponte's team turned down Apple's offer to use its operating system, opting instead for a slimmer version that uses a 500MHZ processor and open source software under Linux. It is equipped with a 1GB flash RAM instead of a hard drive, a word processor, email application, and programming system.  

     

    Former UN Secretary-General Kofi Annan called it "an impressive technical achievement", adding that "it holds the promise of major advances in economic and social development."

     

    Pressed on why laptops in place of "proper" development, MIT argued that laptops are tools to think with. More specifically, their relatively affordable price of hundred dollars is coupled with how they can be used for work and play, drawing, writing, and mathematics.

     

    In October this year, Uruguay bought 100,000 of the machines for schoolchildren aged six to 12, with a view to procuring a further 300,000 for every school-going child in the country by 2009.

     

    Here in Ghana, Finance and Economic Minister Baah-Wiredu announced in the annual reading of the budget that the laptops in question will be introduced to Ghana from next year.

     

    For many observers of the WSIS process, the laptops have constituted not only something concrete coming out of WSIS, but something that can be used to facilitate development. In the long run, WSIS has highlighted the importance of using ICTS to facilitate development, and so rural areas being able to afford to use such ICT tools is moot in getting closer to the Millenium Development Goals of halving poverty by 2015.

     

    The UN's Food and Agriculture Organisation (FAO) has piloted studies, for example, where the use of ICT tools, such as mobile phones, has helped farmers in Senegal to obtain prices of goods.

     

    Yoshio Utsumi, Secretary General of ITU and of the WSIS Summit, said that "the WSIS was not an end but a beginning." What the Tunis phase did was remind one about the much-talked-about Digital Divide; how to govern the internet, and how to use ICTS for development. Whilst the Digital divide—as evidenced by the chasm between those who have ready and steady access to computers and, by extension, the Internet – very much exists even within countries (such as the rate of using the internet cafes in Accra as compared to the rate in the Northern region, which is three or four times the cost), the use of ICTs for development, for example, is being facilitated by non-governmental agencies like the Accra-based GINKS, which aim to " provide information and Knowledge sharing that will facilitate capacity building for ICTs Products and services"

     

    Other developments are also taking place. One notable one is that of a story in the Ghanaian Times of 1 April 2006, in which it was reported that Accra Girl's Secondary School has become the "first school in Africa to have an electronic learning (e-learning) center to facilitate the adoption of [ICTS] into its academic programmes." The issue of internet governance, however, is a murkier—and more technical affair that merits as much consideration and study as those issues that pre-dominate international development.

     

    Internet Governance, concrete outcomes

    The issue of internet governance has assumed similar dimensions characteristic of the North-South divide in, say, the international trading system. If at the WTO, it is the so-called QUAD (comprising Canada, the US, UK, and Japan) that have a major say surrounding the decisions made on the multilateral trading system, so it is that when it comes to the internet, the US is right at the heart of controlling how domain names, for example, are assigned.

     

    A communiqué produced by the European Commission in late April 2006 has argued that this system of control by the US is slowly changing—and that is also thanks to the Tunis Agenda on the Information Society that came out of the WSIS Summit last November.

     

    In the Agenda, paragraph 63, for the first time, recognises that "Countries should not be involved in decisions regarding another country's country-code Top-Level Domain (ccTLD). Their legitimate interests, as expressed and defined by each country, in diverse ways, regarding decisions affecting their ccTLDs, need to be respected, upheld and addressed via a flexible and improved framework and mechanisms ".

     

    Put simply, this means that unlike before when countries needed the approval of the US Commerce Department before changing, say, ghanasundayworld.com to ghanasundayworld.gh, countries, exercising their sovereign right, can now go ahead and change it—ensuring that the existing non-profit ICANN (Internet Corporation of Assigned Names and Numbers) oversees the change through regional registries, such as AfriNic, which helps, as its website maintains, to " provide professional and efficient distribution of Internet number resources to the African Internet community, to support Internet technology usage and development across the continent and strengthen self Internet governance in Africa by encouraging a participative policy development" .

     

    Even the decision to create "ghanasundayworld.gh", before Tunis, would have meant seeking assent from the US! What this old way of doing things would have meant is that if Ghana were considered not strategic enough a country, the US Department of Commerce cold turn down that domain name.

     

    Some of these technical issues were discussed at the first-ever forum on Internet governance, which the Greek government played host to in October 2006. This year, the second Internet Governance Forum was held in Brazil, where the issues of content regulation; the duty of states to protect freedom of expression online, including the protection of children online; a set of global public policy principles—including, inter alia, an Internet Bill of Rights were discussed.

     

    The future of WSIS

    At the UN level, monitoring what WSIS will do to the access to information is a key concern.   Malaysia's Minister of Science, Technology and Innovation, Jamaludin Jarjis, said last year that "access to information should now be regarded as a utility and basic human right." He adds that conventional development means were no longer adequate in today's economic climate, where knowledge capital was the new currency and the new, raw material."

     

    The UN, at a Geneva meeting, in July 2006, maintained the world body should continue to play a leading role in expanding information and communication technologies to promote development.  The World Summit requested that a UN group on the Information Society ought to coordinate the work of the UN system.

     

    It bears reminding that although the WSIS process seems rather nebulous to many in the sense that linking ICTs to development seems rather tenuous, in the long run, what remains clear is that as long as the Internet and ICTS are with us, so, too, will WSIS. It is a process that remains critical to the MDGs, and like most revolutions, its legacy for posterity can only be for the betterment of society.

     

    Emmanuel.K.Bensah is Ag. President of Ghanaian Association of Journalists in ICT (GHAJICT) ( http://ghajict.blogspot.com)

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