The Multi-Facetted World of ICT Complaints

It appears the longer I stay away from blogging, the higher the complaints mount!

It just struck me how in Ghana there are many stories just begging to be written; it also seems a large number of our fourth-columnists are unable to cover them all. This is why blogging is so useful and instructive.

For the past week, I have been battling with both SHOPRITE and GAME about their links. The stories are not necessarily apocryphal as they are annoying. First I am told that a goo number of people earlier in the day were able to purchase goods with the car ds so my card will work. Next, I realise after some ten minutes that it isn't going to go anywhere, especially as it's the evening.

E-Transactions from where?

I blame less the tellers--and more the shop, which I believe should ensure that it does its level best to make sure the links are working! A cashless society is not going to come anytime soon if even the retailers are not concerned about making sure their customers are happy.

I have been encouraged, though, by what I have been seeing in the papers about standards and all that. Standards as in Ghana Standards Board. Question, though, is whether they are the right agency to seek re-dress about e-transactions? I cannot help but wonder whether there is not a standard about these

A Decentralised ECG

On a happier note, I have also seen in the papers that it's possible to buy Cashpower electricity from new outlets. If it's true that there's one closer to home, then I will die a happier man!;-)

A Brave New (Laptop-less) World Beckons...

I've been laptop-less for the past one week, choosing to put off going to the STARLITE shop in Osu, deep in the capital of Accra, which outlet is at Accra Mall, where I bought the-said HP laptop tx1000 last April. I know the warranty still covers, but I am prepared for the worst--that they'll tell me they won't cover it as the year is practically out.

Whatever the case may be, I'm thinking about procuring a DESKTOP computer for myself as a long-term investment. My old laptop (Packard-Bell) is unusable, and I am so in need of one. But I will cope!

Whilst I do that, I cannot help but wonder which regulatory authority exists anywhere, but an effective consumer association that sets standards on goods that come into the country. I was thinking that the National Communications Authority might be the one, but I believe probably that Ghana Standards Board is more apt.

My search continues--oh, and so does my need to take the laptop for examination and accept the consequences!!